On Call Residential Assistant

Who to reach

First: Search LinkedIn for the St. Joseph's Family Center program director or manager and send the connection note, while also opening the full posting on the Catholic Charities careers site to read the requirements cut off in the aggregator version.

No one is named in the posting.

Roles to look for

• Program Director or Program Manager, St. Joseph's Family Center · Runs the shelter and likely supervises residential assistants. This person knows how on-call shifts are scheduled and whether they can work around a class schedule.
  "Catholic Charities" "St. Joseph's Family Center" director OR managercopy
• Recruiter / Talent Acquisition (Catholic Charities San Francisco) · Can confirm the full requirements cut off in the posting, the shift expectations, and how on-call hiring and onboarding work.
  "Catholic Charities San Francisco" recruiter OR "talent acquisition" OR "human resources"copy
• Residential Supervisor / Shift Supervisor · Day-to-day lead for residential assistants. Can describe what a typical shift involves and what makes someone good at it.
  "Catholic Charities" San Francisco "residential supervisor" OR "shift supervisor" OR "residential counselor"copy
• Case Manager (family shelter programs) · Peer-level view of the shelter's case management and crisis work. Useful for honest advice on the application and on longer-term paths into victim services.
  "Catholic Charities" San Francisco "case manager" shelter OR familycopy

USF alumni tool

LinkedIn → University of San Francisco page → Alumni → filter "Where they work" by the company, then search the title words.

Draft connection note (249/300)copy

Hi, I'm Calder, a USF psychology senior graduating May 2027. I'm applying for the On Call Residential Assistant role at St. Joseph's Family Center and want to understand what on-call shifts involve before I do. Would you be open to a 15-minute chat?

Draft email copy

Subject: USF senior interested in On Call Residential Assistant role at St. Joseph's

Hi,

I'm Calder Salisbury, a psychology senior at the University of San Francisco graduating in May 2027. I'm interested in the On Call Residential Assistant role at St. Joseph's Family Center and plan to apply.

I haven't worked in a shelter before. I currently work with families and children at a retail center in Japan Center, where I also keep daily tracking and reports for three locations. I'm hoping to move toward victim services and community work after graduation.

Could we talk for 15 minutes? I'd like to understand what on-call shifts typically look like, how scheduling works around classes, and what helps someone do this job well.

Thank you for your time,
Calder Salisbury

Talking points

• At Kiddleton (Oct 2025 to present), she works face to face with families and children and compiles documentation and visual reports for headquarters, including daily Excel tracking across three locations. This lines up with shelter shift logs and incident notes.
• Her coursework in psychopathology, research methods, and forensic psychology, plus a literature review on false confessions, gives her grounding in mental health and crisis. She is direct that she has no formal crisis or social services experience yet.
• She coordinated logistics and community outreach for public arts and cultural events with Encinitas Friends of the Arts, handled confidential client documentation at Susan Street Fine Art, and has professional working proficiency in American Sign Language.

Questions to ask

• How are on-call shifts assigned, and how much notice do people usually get? Can someone with a fixed class schedule commit to set times, such as evenings or weekends?
• What training is provided before a new residential assistant works a shift alone, especially for crisis intervention and de-escalation?
• Do on-call residential assistants sometimes move into case management or other full-time roles at Catholic Charities, and what experience helps make that move?

Drafts only. Everything is sent by Calder, from her own accounts. Provider: none.

Status: New

To update: add a line to tracker/updates.md. Change applied to reviewing / interview / offer / closed as needed.

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