Resident Services Coordinator

Who to reach

First: Search LinkedIn for RCD's Resident Services Manager or Director and send the connection note, asking about day-to-day work and timing before deciding whether to apply.

No one is named in the posting.

Roles to look for

• Resident Services Manager / Director of Resident Services · Likely the hiring manager for coordinators. Can say what the job looks like day to day, what experience they actually need, and whether a start after May 2027 or a part-time role is possible.
  "Resources for Community Development" "Resident Services" manager OR directorcopy
• Recruiter / Talent Acquisition / HR Generalist · Can confirm whether the posting is current, the real salary, the required experience, and whether RCD hires on a rolling basis or would hold a start date.
  "Resources for Community Development" recruiter OR "talent acquisition" OR "human resources"copy
• Resident Services Coordinator (current or former) · A peer can describe the real caseload, resident needs, and how a new coordinator without case management experience gets trained.
  "Resources for Community Development" "Resident Services Coordinator"copy

USF alumni tool

LinkedIn → University of San Francisco page → Alumni → filter "Where they work" by the company, then search the title words.

Draft connection note (277/300)copy

Hi, I'm a USF psychology senior graduating May 2027 and saw RCD's Resident Services Coordinator opening in Berkeley. I've coordinated community arts events and do daily tracking and reports at my current job. Could I have 15 minutes to hear what the role looks like day to day?

Draft email copy

Subject: USF psychology senior asking about RCD's Resident Services Coordinator role

Hi [Name],

I'm Calder Salisbury, a psychology senior at the University of San Francisco graduating in May 2027. I saw RCD's Resident Services Coordinator opening in Berkeley and want to understand the work before I apply.

I've coordinated public arts and cultural events for Encinitas Friends of the Arts, and I currently keep daily Excel tracking and submit reports across three locations for an operations team in San Francisco. I haven't done case management yet, and I'd rather say that upfront.

Would you have 15 minutes in the next few weeks to talk about what the role looks like day to day, and whether RCD ever brings on coordinators who start after graduation?

Thank you,
Calder Salisbury

Talking points

• Event coordination and community outreach for Encinitas Friends of the Arts (2022, 2023), including events elevating Hispanic culture, which maps to resident events and building community.
• Current operations role at Kiddleton: daily Excel tracking across three locations and documentation and visual reports to headquarters, similar to tracking resident services and reporting outcomes.
• Psychology coursework (Research Methods, Psychopathology) plus years of customer-facing work with families and the public, and practice keeping sensitive client information confidential.

Questions to ask

• What does a typical week look like for a Resident Services Coordinator, and how much is one-on-one resident support versus programs and events?
• How do new coordinators without case management experience get trained, and what experience would make someone a strong candidate in a year?
• Does RCD hire coordinators on a rolling basis, offer part-time or assistant roles, or ever hold a start date for someone graduating in May 2027?

Drafts only. Everything is sent by Calder, from her own accounts. Provider: none.

Status: New

To update: add a line to tracker/updates.md. Change applied to reviewing / interview / offer / closed as needed.

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